Shipping policy
📦 Shipping Policy
Welcome! Below, you will find detailed information about our shipping times and policies. We ensure a transparent and professional process so you can plan your purchase with confidence.
🛠️ Products and Processing Times
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Parts & Accessories
Processing Time: 2 to 4 business days
These items are carefully prepared for shipping and inspected to ensure quality before being dispatched.
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Mod Watches
Processing Time: 4 to 8 business days
Each watch undergoes assembly, quality control, and a final inspection before shipping to ensure it meets our standards.
🚚 Delivery Time
In addition to processing time, delivery time depends on the recipient's location.
International Fast Shipping: 2 to 3 business days
International Standard Shipping: 4 to 7 business days
⏱ Delivery times may vary depending on the destination country and shipping service availability.
🧾 Additional Information
• All products are carefully packed to ensure they arrive in perfect condition.
• You will receive a tracking number via email once your order has been shipped.
• In case of unexpected delays, we will contact you and keep you informed about your order status.
• Customs duties or import taxes may apply depending on your country of residence and the value of your order. These fees are the responsibility of the customer.
✅ Customers located within the European Union generally do not pay customs duties on deliveries from within the EU.
For countries outside the European Union, customs duties, taxes, or import fees may apply. Customers are responsible for checking their local import regulations.
Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us as soon as possible. We cannot guarantee changes once an order has been shipped.
Lost or Delayed Packages
If your order has not arrived within the expected timeframe, please contact us with your order number. We will work with the carrier to investigate the issue. Packages marked as delivered by the carrier are considered fulfilled.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging. We will work with you to resolve the issue.